After you restart your PC, your MP3 player should be recognized by your computer.If you get any greyed entries, right-click on them and select Uninstall. Shift to Audio, select MP3 in the left pane, and select a quality level. Move to the Convert all files to section and click on the down arrow. There, click View > Show hidden devices > +. Navigate to the folder that you want to keep the converted MP3 files and click Select Folder. In the search box, type cmd, and press Enter. The driver will be installed, and you will receive a Generic Volume option. The path of the selected driver will now appear in the previous window. Go to C: /windows/ inf, and select volsnap.inf > Open. Select Storage Volume > Next > Disk > Browse.The driver will be installed, and you will have an option called Device USB Mass Storage. The path of the selected driver will appear in the previous window.Then, go to C: /windows/inf, and select usbstor.inf > Open. In the window that opens, click Browse.Choose from the list of hardware USB hub, then click Next > Disk. Click Next > Install from a list or specific location (Advanced) > Next > Do not search.In the wizard that prompts you to update the hardware, choose No, not this time. Right-click on the line marked Unknown Device, and click Update Driver.
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